Privacy Policy.

Last updated: 17 February 2026

The FIT Movement Limited
t/a Wendy Goldthorp Coaching
Registered in England & Wales
Company Number: 10348766
Registered Address: 31 Highbury Road, Torquay, Devon TQ1 1TE
Email: hello@wendygoldthorp.com

This Privacy Policy explains how we collect, use and protect your personal data in accordance with UK GDPR, the Data Protection Act 2018 and PECR.

1. What Personal Data We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing details (processed via Stripe or PayPal – we do not store card details)

  • Coaching questionnaire responses

  • Health, training and lifestyle data (where relevant to coaching)

  • Website usage data

  • Email engagement data

Some of the data we collect (e.g. health information) may constitute special category data under UK GDPR.

2. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Contract - to deliver coaching services you have purchased

  • Consent - for marketing emails and testimonials

  • Legitimate Interest - to operate and improve our business

  • Legal Obligation - where required by law

Where we process health-related information, we rely on your explicit consent.

3. How We Use Your Data

We use your data to:

  • Deliver coaching services

  • Process payments

  • Communicate with you

  • Provide email newsletters (if opted in)

  • Improve our website

  • Comply with legal obligations

We do not sell your data.

4. Special Category Data (Health Information)

If you provide health-related data (including information relating to body composition, symptoms, performance outcomes or menopause), this will be processed only:

  • For the purpose of delivering coaching services

  • With your explicit consent

You may withdraw consent at any time.

5. Testimonials & Media Consent

We will not publish identifiable testimonials, images, videos, performance metrics or case studies without your explicit written consent.

Where consent is provided:

  • You grant us a non-exclusive licence to use agreed materials for marketing purposes

  • You may withdraw consent at any time

  • We will cease future use within a reasonable timeframe

We may use anonymised testimonials without identifying details.

6. Third-Party Service Providers

We use trusted third-party processors including providers of:

  • Payment processing (e.g. Stripe or alternatives)

  • Onboarding questionnaire (e.g. Typeform)

  • Email marketing and CRM systems (e.g. ConvertKit or alternatives)

  • Coaching platforms (e.g. Everfit)

  • Scheduling systems (e.g. Calendly)

  • Video conferencing (e.g. Zoom)

  • Messaging platforms (e.g. WhatsApp)

  • Analytics services (e.g. Google Analytics)

  • Website hosting (e.g. Squarespace)

These providers process data under appropriate contractual safeguards.

7. International Transfers

Some providers may process data outside the UK. Where this occurs, appropriate safeguards (such as standard contractual clauses) are in place.

8. Data Retention

We retain data only as long as necessary to:

  • Deliver services

  • Meet legal obligations

  • Protect legal rights

Health data is retained only as long as required for coaching purposes and legal protection.

9. Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Withdraw consent

  • Lodge a complaint with the ICO

ICO: https://ico.org.uk

10. Security

We take reasonable technical and organisational measures to protect your data. However, no system is completely secure.